About AKHS, Pakistan: The Aga Khan Health Service, Pakistan (AKHS, P), part of the Aga Khan Development Network (AKDN), is one of Pakistan’s leading not-for-profit healthcare organizations. AKHS, P delivers quality healthcare services through an extensive network of hospitals, medical centers, health centers, and community-based programs across the country, with a strong focus on innovation, excellence, and patient-centered care.

Aga Khan Health Service, Pakistan, is looking for a competent Clinical Manager based at Aga Khan Diagnostic Center, Jutial, Gilgit in Gilgit.

Key Responsibilities:

• Oversees operational, financial, and administrative functions.
• Identifies and resolves issues affecting patient care, ensures resources are utilized appropriately and in a cost-effective manner.
• Leads the preparation of budget and ensures monitoring of targets / key performance indicators set in the budget including taking corrective action(s) wherever required.
• Directs and coordinates activities consistent with established goals, objectives, and policies and lead teams for successful execution.
• Executes and monitors implementation of operational plans, integrate new services and ensure quality compliance.
• Recommends necessary improvements in the facility and services as per need of the unit.
• Manages and develops workforce, carries out HR planning and ensures employee retention.
• Manages day-to-day administration/operation of Clinical Unit by ensuring the implementation of duty rosters for all cadres of staff at clinical Unit.
• Ensures the implementation of guidelines for safety and security of the staff, visitors, equipment and the building.
• Develops motivated team at clinical unit and keeps them well informed about the organizational vision, targets and planned initiatives.
• Ensures high standards of patient care, develops integrated systems at clinical unit aimed at improving the quality of services and meeting clinical and governance standards.
• Ensures quality assured patient care by implementing clinical policies and protocols at Clinical Unit as per ISO 9001-2015& Safe Care Level 05 requirement.
• Ensures the process of managing unit through health team management approach by forming appropriate management team and ensuring regular meetings and sharing the minutes with Head of Clinical Units.
• Implements quality Assurance initiatives as per ISO 9001-2015/Safe Care Level 05 requirement in Clinical unit with particular emphasis on the following areas: Incidence reporting, Client feedback, Patient Referral System, Patient Complaint management, Continuous Professional Development, Client satisfaction surveys and monitoring of clinical indicator.
• Performs any other tasks as assigned by the Line Manager.

Qualifications & Experience:

• Bachelor’s degree in medicine, nursing, healthcare management, or a related field from a recognized institution is required. A postgraduate qualification such as an MPH, MBA, Master of Science in Healthcare Management, Master of Health Policy and Management, MScN or an equivalent master’s degree is preferred.
• Minimum of 3 years of progressively responsible experience in healthcare management or a similar leadership role, preferably within large service organizations or healthcare systems. 
• Excellent communication and interpersonal skills.
• Commitment to patient-centred, evidence-based clinical practice.
• Ability to manage time effectively and handle multiple priorities.
• Compassionate attitude and strong ethical standards.
• Team-oriented approach and capacity to work in multidisciplinary environments.
• Results-driven, ethical and adaptable professional with a strong service and stakeholder focus.
• Strong integrity with the sensitivity to manage confidential information.
• Demonstrates superior organizational skills and the agility to multitask and assume changing strategic responsibilities in a dynamic environment.
• Possesses strong integrity, intellectual humility and demonstrable expertise in navigating ambiguity and constant change.
• Shows resilience, flexibility and perseverance, especially during challenging periods.
• Culturally sensitive, inclusive and respectful of diverse populations, reflecting the global values of AKDN.
• A deep passion and commitment to AKDN’s purpose, values and ethical framework.
• Flexibility to work as required to meet AKHS mandates

AKHS is committed to reducing our impact on the climate and the environment and has set ourselves the goal of striving for net-zero carbon operations by 2030. All staff are expected to take part in making this a reality. The Clinical Manager, accompanied with his/her Line Manager is expected to identify and understand which aspects of his/her work have the most impact on the environment, and define tasks, work, and personal goals within his/her work plan to reduce these impacts and bring AKHS closer to net zero.

Interested candidates meeting the criteria can apply latest by July 31, 2026