JOB PURPOSE: Restaurant Manager will be responsible to develop and conduct training session plans under Hospitality Management Training Program. Design complete training sessions by taking into consideration the adult learning theories and get approval from management. The trainer will focus on trainees’ professional grooming and will provide constructive feedback without discouraging them.

Roles and Responsibilities:

• Comprehend the training objectives and derive learning outcomes by designing /reviewing training material/manuals and conduct training sessions in close coordination with supervisor.
• Use a variety of training techniques to build the technical competencies of reception within the given time.
• Manage, support, and evaluate the professional grooming and development of trainees.
• Manage trainees’ progress evaluation (Pre, Post, Formative & Summative) and submit reports (hard & soft copies) to the supervisor within a week of evaluation and update results in MIS accordingly.
• Attend management meetings as and when required.
• Be up to date with contemporary knowledge and skills of all departments of the Hospitality industry through reading relevant journals, browsing etc.
• Develop theoretical and hands-on training schedules to ensure efficient utilization of resources.
• Follow the Hashoo Foundation policies and procedures and adhere to the guidelines set by the management.
• Acknowledge trainees, management, and other stakeholders’ feedback.
• Maintain proper documentation of your class and maintain attendance on a daily basis.
• Manage and organize the training equipment or resource material.
• Perform any other assignment given by the management from time to time.

Required Qualification and Experience

• Professional education i.e., Diploma in Restaurant Management.

• Graduate (in case of intermediate he/she should have supervisory level experience in 3–5-star hotel and if matriculate he/she should have 5 years supervisory level experience in room division)
• Active and having a good sense of humor to motivate adults for learning and change behavior.
• At least two to three years of experience in relevant field.
• Training delivery experience would be preferred.

Soft Skills

Teamwork, Communication, Presentation, IT skills, Management Skills, Problem Solving Skills

Note

We maintain a zero-tolerance policy towards Sexual Exploitation and Abuse. All selected candidates will undergo comprehensive background checks. As an equal opportunity employer, we encourage female candidates to apply.
Applications will be reviewed on a rolling basis.
This job description outlines the essential responsibilities and qualifications necessary for the role. Adjustments can be made based on organizational needs or changes in operational requirements.