Introduction:

Human Appeal is an incorporated UK charity and a global humanitarian and development organization. We save lives, alleviate poverty, transform and empower local communities whilst championing humanity, impartiality, neutrality, and independence and establishment of self-sustaining development programmes. Our vision is ‘’ to become the global agent of change for a just, caring, and sustainable world’’.

Position Summary:

The incumbent will be responsible to plan and manage the IT/MIS department functions. Includes but not limited to the software development, network management, data protection, trouble shooting, availability and security of data of the organization.

Job Description:

Network Administration:

• Assist with network access, monitoring, control, evaluation and documentation practices used to secure the organization’s network
• Responds to departments’ requests for technical assistance in a timely and professional manner
• Provides technical support for the IT Infrastructure of  Human Appeal Pakistan in development and operational areas of data communications systems including technical analysis, and problem solving
• Provides configuration, design and support of corporate firewalls
• Conducts hardware/software installation including firewalls, Unix systems, routers, switches, hubs, wireless LAN access points, management tools, and other data network related devices
• Updates and resolves network, hardware and software issues as required
• Administers security policies to control access to systems
• Supports acquisition, installation, configuration, maintenance and usage of the LAN/WAN
• Responsible for continuous review of disaster recovery plan to insure completeness and accuracy to restore all applications in the event of a disaster or other interruption of processing.
• Implements security controls for detection and prevention of intrusion attempts or other malicious network activities
• Completes detailed network documentation and utilization reports
• Maintains and controls the system software library
• Obtains and licenses software by obtaining required information from vendors, recommending purchases, testing and approving products.
• Performs other duties as assigned by the immediate supervisor/management time to time.

System Administration:

• Local system configuration and global IT team cooperation.
• Support and troubleshooting for users' systems
• Configuring and maintaining printers
• Kept track of the IT equipment's

MIS Support:

• Develop and analyze software solutions by studying information needs, conferring with users, studying systems flow, data usage, and work processes, investigating problem areas and implement the software development lifecycle.
• Functions as the Database Administrator and has responsibility to define all databases and maintain accuracy and consistency in the data dictionary for all applications in the Human Appeal Pakistan.
• Develop strategies/policies that are to be used in implementation of software and hardware systems in the organization.
• Performs gap analysis in software and network system to determine required changes to core systems of the organization
• Develop new models and restructure the current systems (MIQAS) in PHP.
• Strong understanding of my-SQL database.
• Working knowledge of WAMP Stack and excellent knowledge of c-Panel
• Design and develop data collection tool in KOBO
• Website admiration and maintenances

Job Requirements:

Qualification & Experience:

• Master/BS (honors) IT, software engineering, computer science from a recognized institute/university
• Hands on experience in web development/computer programming languages (PHP, HTML, CSS, Java, JavaScript, MySQL, Dreamweaver, visual studio code, KOBO tool box etc.)
• Minimum 2-3 years of IT/MIS experience with INGO/NGO.